xanxer

Do your techs appreciate when a user with an issue is able to tell you the troubleshooting that they have already done?

Is this a Federal, State or Local type job? I worked closely with CMS Fraud Control Units in the past and the local CMP unit. Not too much experience with food stamps besides being trained to help people apply for SNAP and that was through a state agency.

Do you think it's more efficient having all of those programs under one department? It was always a mess dealing with so many agencies at my old job.

I've been an apple user for roughly 20 years. I even helped maintain all of the Macs on the network when I was back in high school. So, I'm used to fixing permissions, resetting PRAM, etc. Lately, I've been dealing with more hardware issues. Especially the SATA cables in 2010-2012 MacBook Pros. Any tips to keep them from failing, besides adding the sticky cushions to the case?

Were you able to find a new teaching job afterwards?