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integralvoid2 karma

I took my kids last summer and it was in a state of disrepair. The scale didn't work, the shooting guns weren't in good condition, the theater crapped out half way through the Chima movie, and a majority of the employees seemed disgruntled.
I have 3 questions:
(1) Does management care at all about the condition of the Westchester facility in Ridge Hill?
(2) Do you think you overlook these shortcomings because of your love for Legos?
(3) Do you notice a difference between employees who work directly with the Legos versus those who do not (such as cashiers)?
EDIT Sorry if this is overly negative, I was just so very disappointed when I made the visit, especially since I've loved Legos before I was even able to read.